Debit Cards
Debit/ATM Cards allow you to draw funds from your checking account without having to write out a check. You will receive a card, that looks like a credit card, that will allow you to scan the card at most retail establishments or receive cash at most ATM machines. You are never charged if you use a Black River Country Bank ATM, but you may be charged at other ATM’s.
Contact us to sign up for your debit card or more information with Karolyn Gjerseth @ kgjerseth@brcbank.com or Cindy Adams @ cashier@brcbank.com.
Shazam Debit Card Network
Black River Country Bank utilizes the SHAZAM Network for our debit card program. This program offers some great benefits, including the new SHAZAM BRELLA app (formerly BOLT$, effective 5-6-20) which allows you to access your debit account information anytime, anywhere via your smart phone or the Internet. There’s also a feature to set up alerts regarding transactions or suspicious activity. See details below regarding SHAZAM BRELLA below.
Access account information anywhere, anytime with SHAZAM BRELLA!
Shazam BRELLA is a free mobile app for your DEBIT CARD where you can access balance information anytime, anywhere via your smartphone or the Internet. It also adds another layer of protection to your debit card. Shazam BRELLA can immediately alert you to potentially fraudulent activity. BRELLA helps protect you from fraud by sending alerts when your card is used so you can quickly detect unauthorized activity.
Click HERE for Complete Brella USER GUIDE (Reference Chart)
SHAZAM BRELLA is available for smartphones and tablets, as well as any home computer with a web connection.
BRELLA has All the great features (of the former app, BOLT$), you choose which alerts to receive and when. Alerts include:
- Purchases exceeding thresholds you set.
- Purchases made via the internet or over the phone.
- Suspicious or high-risk purchases.
If you receive an alert, you can quickly take action to prevent fraud.
Download BRELLA today so you can:
- Check your account balance without logging in with the Quick Balance feature.
- Have Transaction Control at your fingertips. Lose your debit card? Turn it off. Find it in the couch cushions? Turn it back on. It’s that simple
- Find nearby ATMs.
- Submit travel notices.
- Log in with just your fingerprint.
Download from the Apple App Store or Google Play.
Safely shop from the comfort of your own home with these tips...
BRCB customers ... Going on VACATION? Set a TRAVEL NOTICE.
Please be sure to call us before you leave and let us know where you'll be traveling, also check with us to be sure your contact information is up-to-date (especially your cell phone#), and remember to take along alternative methods of payment. We'll communicate more soon about submitting travel notices directly through the new brella app for your debit card account as well!
Check out these important Travel Tips below.
Wishing You HAPPY & SAFE Travels ...
From All of Us at Black River Country Bank!!
We appreciate your business and are sure that you will love your Shazam debit card. If you have any questions, please contact us at 715-284-9448, or email us at computer@brcbank.com
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Lost or Stolen Card Guidance
Can't find your debit or credit card anywhere? Are there purchases on your account that you haven't made and you are worried your card information has been stolen? Or maybe your card is cracked and just doesn't want to slide through the card reader anymore? If you answered yes to any of these, feel secure knowing that with just a few simple questions, Black River Country Bank can help you get your new card mailed right to your doorstep!
Step 1. Contact us immediately here at BRCB (715-284-9448) so that we can temporarily disable your card.
Step 2. Open by clicking on this Lost/Stolen/Damaged Card PDF Form right from your own computer and either print it and fill it out by hand or complete it electronically and then print.
Step 3. Be sure to leave your best contact number so that we can contact you to reissue your new card! Also remember that you will need to SIGN and date the form.
Step 4. Because we know that you are busy, we have multiple options for returning your form. You can simply....
- Bring it to BRCB (drop it into the night deposit if we aren't open);
- Mail it to us at 221 Main Street Black River Falls, WI 54615 or P.O. Box 68 Melrose, WI 54642;
- Scan and email it to us at computer@brcbank.com; or
- Fax it to us at 715-284-7153
After you have returned your form, we will contact you for the next steps! Fast and convenient!
** If a Black River Country Bank Debit Card is FOUND, please call 1-800-383-8000.