WE’RE HIRING!!

We have a Customer Service Representative position OPEN, just waiting for YOU! This position is primarily located in our beautiful downtown Black River Falls office!

CSR responsibilities consists of:

Engaging with customers to understand their needs,

Processing individual and business deposit account and loan transactions,

Handling cash & ‘balancing’ individual drawers,

Facilitating Bank ‘balancing’ and quality assurance processes and procedures,

Providing customer support and education on our products and services,

… all while collaborating with members of our Team BRCB to help meet and EXCEED our goals and objectives!

We seek enthusiastic, career-minded people who:

– Enjoy being ‘forward-facing’ to our customers;

– Possess the desire to engage in exceptional service;

– Have excellent interpersonal skills that promote long-term relationships;

– Are quality-driven, detail-oriented, and enjoy multi-tasking; and

– Are passionate about developing their skills and abilities within BRCB.

If this appeals to you or someone you know, please stop-in and let’s chat (or SHARE with a friend)! Simply Click Apply Today at the top of the page to use our NEW SECURE Employment Application!

 

Who We Are … #wearebrcb

We are a Mission Driven organization who seeks to positively impact the People of our Community in a meaningful (read AWESOME!) way each and every day. Our aspirations to provide a rich customer experience are deeply rooted in our own employees’ satisfaction with their jobs and working environment. We operate under a team-based approach, very much like a family, and strive to live our BRCB Values — Modeling Integrity, Inclusiveness Always, Safety & Soundness, Tradition & Progression, and Community Commitment — each day.

We hope that our employees, our People, find their work and career path with BRCB rewarding and fulfilling. Our tagline WE WANT WHAT YOU WANT is as truly applied to our customers as it is for ourselves when it comes to helping us all achieve our personal, professional, and financial dreams and goals!