Bank News





TouchBanking App Upgraded to Feature Pack 5 as of March 22, 2016

We are pleased to announce the release of our upgraded Mobiliti TouchBanking app for our Mobile Banking customers.

In addition to technical modifications to improve system performance, security, and support larger images associated with the iPhone 6, this release brings a completely new Mobile Banking user experience to iPhone and Android smartphone apps, including the following enhancements:

  • Updated user interface (UI) with a more modern design
  • User workflows consisting of fewer steps
  • More intuitive navigation, including improved terminology and iPhone and Android specific controls, such as date selectors
  • Improved touch optimization of screens and controls
  • Multi-user login support
  • Custom Link Icons

All YOU need to do is grab your phone and go to your App Store under Updates, scroll to select the Touchbanking icon (same colors as the old one with a new "look"), and click UPDATE.  Your phone will do the rest!  Find the new Touchbanking icon on your phone's Homescreen and login with your same account credentials as before.  Please call us if you have any questions or would like assistance 715-284-9448.

Not on Mobile Banking yet?  Please go CONVENIENCES SERVICES and select the Mobile Banking link.  Follow the instructions to get set-up.  Call or stop-in with ANY questions ... we will help you get started on-the-spot! :)



We had a wonderful turnout for our Santa visits in Black River Falls on Saturday, December 5th and in Melrose on Saturday, December 12th!!  About 120 children total visited with Santa, which made for some bustling lobbies and happy families!! 

We also sponsored the Christkindl Market in our Black River Falls Office Community Room, along with the Mrs. Klaus Bake Shop, hosted by The Swarm Swim Club, in our Lobby on Dec. 5th!!  It was an overall success and we THANK YOU for joining us!!


               ~ HOLIDAY HOURS ~

               December 24th Christmas Eve

Black River Falls Office

Melrose Office





Lobby 9:00-12:00Noon

Lobby 9:00-12:00Noon


               December 25th Christmas Day ~ CLOSED

               January 1st New Year's Day ~ CLOSED




Saturday, November 14th marked another successul Anniversary Dinner for our local Boys and Girls Club.  Black River Country Bank is happy to be a strong supporter of the Club ... it's Mission, Vision, Values ... and KIDS!! We were thrilled, yet humbled to receive recognition as the 2015 Corporate Sponsor of the Year!  Bob Becker, President, accepted the award for Black River Country Bank. Shown here is Diane Moen-Ross, B&G Club Center Director presenting awards to: Bob Becker; Allie O., Youth of the Year; and Kris Goetzka, Volunteer of the Year.



We'd like to express a HUGE THANK YOU to all of our guests who came out for our 20th Customer Appreciation Tailgate Party on Wednesday, September 16th!!


We had a beautifully warm evening under the sun and tents in our Black River Falls Parking Lot!  It was filled with GREAT company and camaraderie, vibrant music, delicious food, beverages, & dessert ... plus photobooth fun and games!

























Sophie Grupe - Miss Jackson County

Ashley Derus - 1st Attendant, Sponsored by Black River Country Bank

Vanessa Ponterio - 2nd Attendant

Natalie Danielson - Miss Congeniality




Both Black River Falls & Melrose locations hosted a series of dairy-related events to help promote Dairy Industry awareness, support Wisconsin Agriculture, and have some SUMMER FUN!!  We had a great time promoting dairy and agriculture in our very own community!!  Scroll down to enjoy some FUN photos from our events!!

Wednesday, June 3rd's “Milk For Moola Challenge”

Black River Country Bank hosted our 2nd Annual Milk-For-Moola Challenge Event on June 3rd to help kick-off June Dairy Month. The Fastest Milk Drinking events, involving community members from across the county, took place in both the Black River Falls and Melrose locations. This year, for each Milk-for-Moola Challenge participant, Black River Country Bank made a contribution to Jackson County Youth Dairy Exhibitors to help off-set their costs of attending the Wisconsin State Fair Dairy Show in Milwaukee this summer!! Bob Becker is shown below presenting a check for $280 to representatives of Jackson County Youth Dairy Exhibitors.


Wednesday, June 10th's Wisconsin Cheese Sampling & "FFA Expo" in the BRF Lobby! 

Black River Country Bank hosted our first ever FFA Expo in conjunction with their Cheese Sampling events.  FFA students from around the county were invited to our Black River Falls Lobby to showcase their work, leading up to the Wisconsin State FFA Convention.  The FFA Expo provided the students an opportunity to display their research and practice their speaking and presentation skills, while networking with a broader community audience ... AND ALL while celebrating agriculture in our community!


Wednesday, June 17th's Milk and Cookies & "How To Milk A Cow" Demonstrations

Milk Away!!

Black River Country Bank Sponsored “How To Milk A Cow” demonstrations and served Milk & Cookies to guests on Wednesday, June 17th. A hand-made dairy cow was constructed to simulate the “milking experience” and many local youth and adults a like took part in the experience! Youngsters learned about types of dairy cows, animal care, feeding, and the milking process. Every youngster who wanted to give it a try was able to (the adults had fun too!). After milking, the children were invited into our Black River Country Bank Lobby to take part in BRCB’s Cow Naming Contest, have a Milk & Cookies treat, and check-out the Junior Holstein’s June Dairy Month Contest Winning Window with vintage décor and fun facts about the dairy industry. Groups that took part in the day’s activities included the 3rd-4th Grader group and the 5th-6th Grade group from the Boys and Girl’s Club Summer Program, as well a two Pre-School and School-Aged Children’s classes from Black River Childcare and Preschool.









Wednesday, June 24th's Strawberry Ice Cream Sundaes

Strawberry Ice Cream Sundae Service!

Black River Country Bank celebrated the last of our In-Lobby June Dairy Events on June 24th with Free Ice Cream Sundaes … locally grown Comstock’s Strawberries sweetened the deal! Members of Alma Center’s Miss Strawberry Festival Court, as well as Miss Strawberry Festival Contestants were on-hand in Black River Falls to help serve-up the sundaes to whomever wanted to stop-in for a sweet treat in the morning and members of the Jackson County Youth Dairy Exhibitors served the treats in the afternoon. The heat of the afternoon prompted the “Free Sundae Service” to hit Main Street to the surprise and joy of passers-by!



Dashing For Dairy!

Black River Country Bank wrapped-up our June Dairy Month celebration of our local farmers with a bang! We held a Dairy Dash at Gordy’s in Black River Falls and Melrose Express in Melrose on Tuesday, June 30th. During the unannounced, hour-long Dairy Dash, customers were greeted by BRCB employees (Bob Becker, BRCB President included!) who offered them a free block of cheese as a way of recognizing and thanking our dairy industry – Colby, Colby-Jack, Mild and Medium Cheddar, and Mozzarella were offered. Between the two locations, close to 200 people received free cheese, courtesy of Black River Country Bank. “It’s fun, impromptu events like this that give us the opportunity to connect with our larger community in an informal setting. Hopefully, folks enjoyed the nice surprise and paused for a minute to reflect on how fortunate we are to live in Wisconsin, America’s Dairyland, and to be so closely tied to where the food on our tables comes from,” said Tracy Madvig, Community Relations at Black River Country Bank. Happy Last Day of June Dairy Month!



CONGRATULATIONS to Christopher Blaken who WON our Brewers 4-Ticket Package Drawing just by signing-up for our NEW MOBILE BANKING!



Sunday, August 2nd – Brewers vs. Chicago Cubs – 1:10 p.m.


 Four (4) Loge Level Infield Box Seats Section 217, Row 10, Seats 10-13

PLUS One Preferred Parking Pass For Game Day!!









The Easter Bunny came HIPPITY HOPPING into

Black River Country Bank!!

Mr. Easter Bunny joined us March 21 in Melrose and March 28 in Black River Falls!! We ALL had so much fun visiting with him, taking pictures, and having chocolate-y TREATS! We even had special guests, from Gold Medal Rabbitry in Neillsville, join us. They brought their gorgeous polish bunnies for petting! A very special THANKS to all who came and shared in the special event!


Blaken Named Director at Black River Country Bank

Black River Country Bank recently selected Terry Blaken to fill a vacancy on their Board of Directors. Blaken is a lifelong resident of Melrose, a Graduate of Melrose-Mindoro High School, and is a Partner in Blaken Farms, LLC.

The Director position is a seat on the Board of Directors – which aims to provide guidance, direction, and oversight in the Bank's management and strategic operations as well as work towards fulfilling the mission of BRCB. Blaken fills the seat left by Donald Schmidt, also of Melrose, who served as a BRCB Director for over 25 years. “I am looking forward to the opportunity to work with the Board of Directors at Black River Country Bank and hope my background in agriculture will be a benefit to the board,” stated Blaken.

Bob Becker, President Black River Country Bank, commented “The Blaken family has strong roots with Black River Country Bank. Terry's father, Norman, was a past Director and his son, Justin, is our Senior Loan Officer. We consider the Blaken family one of the top farming families in Jackson County and couldn't be happier to have one of the leaders of that farm family helping us make sound and prudent decisions at the Bank.”

Terry and his wife, Kathy, have 4 children and 5 grandchildren. He is involved in the local community as a Member of the Friends of Melrose, Member of the Melrose-Mindoro Board of Education, and previous Supervisor for the Town of Melrose.


Hostrawser Promoted to Vice President of Operations at Black River Country Bank

Black River Country Bank announces the recent promotion of Roxie Hostrawser to Vice President of Operations. Her new position entails oversight of computer and network functions, IT security, employee training, as well as new budgetary, large-scale project, and systems upgrade oversight. “I have always loved my job at the Bank and working for the Radcliffe family – I will do my absolute best in handling my new responsibilities,” said Hostrawser.


Roxie began working at Black River Country Bank, formerly Bank of Melrose, in 1983 as a Teller, after completing an Associates Degree in Business Office Practices at Chippewa Valley Technical College. In 2000, she moved into the Computer and Bookkeeping Department, and in 2003 became the IT Administrator. “Roxie's dedication to performing her duties in the ever-changing information technology environment is outstanding. She has been able to meet all of the challenges that go along with the demanding position she has with the Bank and we are proud of her accomplishments. We are delighted to name Roxie Vice President of Operations. We look forward to the many new and exciting avenues that she will be able to guide the Bank down in the future,” announced Bob Becker, President, Black River Country Bank.


Roxie is married to Jim Hostrawser and resides in rural Black River Falls. The couple has raised four daughters and have kept quite busy over the years with family, church, and community involvement.


Blaken Promoted to Vice President and Senior Loan Officer

at Black River Country Bank

 Black River Country Bank announces the promotion of Justin Blaken to Vice President and Senior Loan Officer. In this new position, Justin will oversee the overall lending function at the Bank. In addition, he will be sought on to provide leadership, training, and support to those in the lending department, as well as other staff members. “I am very excited about this opportunity at the Bank, and am looking forward to the challenges that come with it,” said Blaken.


Justin has been with the Bank for 10 years, serving as a Loan Officer and Assistant Vice President during that time. He was a 2004 graduate of the University of Wisconsin-Madison, with a major in Finance, Investment, & Banking. Justin is also a 2012 graduate of the Graduate School of Banking held at the University of Wisconsin-Madison. Bob Becker, President, Black River Country Bank commented, “Justin has proven himself to be a dedicated leader at the Bank. His commitment to the Bank and the community is extraordinary. He will be instrumental in helping shape the future of the Black River Country Bank.”


Justin resides in Melrose with his wife Anna, and two daughters. He also serves as the Treasurer for the Melrose Volunteer Fire Department and the Melrose United Methodist Church. In addition, he is a Member of the Mel-Min Football Booster Club, and Member and Past President of the Jackson County Dairy Promotion Committee.


Our Team at BRCB wishes you peace, joy, and prosperity throughout the coming year! Thank you for your continued trust & partnership. 

We look forward to working with you in 2015!



Black River Country Bank's

Back-to-School Drawing WINNERS!!

Jalen (top photo in BRF Office) and Aiden (bottom photo in Melrose Office) each won a new BACKPACK filled with SCHOOL SUPPLIES!!


Wishing all of our area students a great start to the 2014-2015 school year!!




It was great to see you at the 2014 Jackson County Fair!

Black River Country Bank is proud to continue to support our local youth at the various Jackson County Fair events including the Junior Livestock Auction as well as the Jackson County Dairy Promotion Committee Ice Cream Stand!!



with us at


Every Friday in June at both Black River Falls & Melrose locations ... Black River Country Bank hosted a series of dairy-related events to help promote Dairy Industry awareness, support Wisconsin Farmers, & have some SUMMER FUN!!  We had a GREAT month ... so wonderful to see your smiling faces!!  THANK YOU for helping us celebrate DAIRY!!


Here's a small sampling of the FUN we had!!

Friday, June 6thMilk & Cookies– sampling 10:00 a.m. – 4:00 p.m. 

12:00 Noon – 1:00 p.m. – “Milk-For-Moola Challenge” Kick-Off Event – Black River Falls Office

** THANK YOU to everyone who joined us to have a little FUN and help support the Jackson County Dairy Promotion Committee!!  Stay tuned for an update on our donation and more photos to come!! **


Friday, June 13thButters, Yogurts, Cottage Cheeses – Sampling 10:00 – 2:00 pm

1:00 p.m. – Yogurt-Making Demonstration – BRF Lobby

Trisha Wagner, Associate Professor and Ag Agent, UW Extension – Jackson County

Friday, June 20thIce Cream – Strawberry Sundaes 10:00 – 2:00 pm

County Queens & Courts Visiting to Serve Sundaes– BRF Lobby

Friday, June 27thCheeses– Sampling 10:00 – 2:00 pm

10:00-11:00 a.m. BRFHS FFA Cheese-Making Demonstration – BRF Lobby

12:30–2:00 p.m. Join us with Inga Witscher, Host of Around The Farm Table – BRF Lobby Storytelling, Forgotten Recipes, and Entertainment!


Black River Country Bank Brings Financial Literacy to Kids Through Reading

Volunteers from Black River Country Bank found a way to teach kids about saving during April's National Financial Literacy Month. Using a Wisconsin Bankers Association program called Reading Raises Interest, part of a Nationwide Teach Children to Save campaign sponsored by the American Bankers Association Education Foundation, bank staff partnered with local school districts and visited classrooms to read and discuss an age-appropriate book with a message about money and saving.

This year's featured book, Money, Money, Honey Bunny! By Marilyn Sadler, was read to local Kindergarteners at Forrest Street Early Learning Center and Lincoln Elementary. The Kindergarteners learned about saving money and making wise spending choices, all while using entertaining rhyming in order to help them absorb the book's valuable lessons. The kids also participated in group discussions and activities that helped distinguish savings from spending, and whether they were spending on goods or services.


“Teaching our children to save and respectfully use money at an early age will reap tremendous benefits for them throughout their lives,” says Black River Country Bank President, Bob Becker. He adds, “getting the discussion started at an early age makes the small decisions about wants versus needs so much more meaningful as they move through life. It is Black River Country Bank's pleasure to be involved in this process.”

The American Bankers Association Education Foundation established the program to raise public awareness of the need for financial education. Wisconsin bankers are known for high participation levels – in 2013, 200 WBA bankers reached out to their community to make Teach Children to Save presentations. Together, these bankers made 449 presentations reaching 12,336 students.






Mr. E. Bunny


Black River Country Bank!!



He came to visit us in both our

Black River Falls and Melrose Offices!




Here are a few kiddos enjoying their visits ... along with their complimentary framed photo, and a yummy treat from Mr. E. Bunny himself!!

Even Miss Jackson County 2013-2014, Megan Murray (proudly sponsored by Black River Country Bank) got in on the FUN!!