Debit/ATM Cards allow you to draw funds from your checking account without having to write out a check. You will receive a card, that looks like a credit card, that will allow you to scan the card at most retail establishments or receive cash at most ATM machines. You are never charged if you use a Black River Country Bank ATM, but you may be charged at other ATM’s.
Going on VACATION this summer?!
Please be sure to call us before you leave and let us know where you'll be traveling, also check with us to be sure your contact information is up-to-date (especially your cell phone#), and remember to take along alternative methods of payment. Check out these important Travel Tips below.
Wishing You HAPPY & SAFE Travels ...
From All of Us at Black River Country Bank!!
SEE IMPORTANT INFORMATION BELOW! EFFECTIVE JUNE 1
In June, Black River Country Bank changed to the SHAZAM Network for our debit card program. This new program offers some great new benefits, including the SHAZAM BOLT$ app which allows you to access your account information anytime, anywhere via your smart phone or the Internet. There’s also a feature to set up alerts regarding transactions or suspicious activity. See details below regarding SHAZAM BOLT$.
The change took place on June 1, 2015 and your new debit card is fully functional provided you have completed the
card activation procedures. Please be aware, your old debit card WILL NO LONGER work as of June 1, 2015.
Your new debit card should have arrived the week of May 18.
If you didn’t receive your card, please call Black River Country Bank at 715-284-9448.
You will receive a new PIN.
A separate mailer (unmarked envelope) with your PIN was also sent in the mail a few days after your card. If you wish to change your PIN, call us and we’ll assist you with the process.
You can activate your new card in one of three ways:
Call 866-590-4793 to activate your card over the phone.
After June 1, use it for a PIN-based transaction at an ATM.
After June 1, use it for a PIN-based transaction at any merchant.
Be sure to destroy your old card after June 1.
Your old debit card will no longer function as of June 1. Please destroy any previously issued Black River Country Bank debit card effective June 1.
You will need to notify merchants and service providers that charge your debit card for recurring or automated payments, such as Internet services or fitness centers, of your new number when you receive it. Any use of the old card, on or after June 1, will cause your payment to decline and potentially interrupt your service.
Access account information anywhere, anytime with SHAZAM BOLT$
With the SHAZAM BOLT$ app, you can access balance information anytime, anywhere via your smartphone or the Internet. It also adds another layer of protection to your debit card. SHAZAM BOLT$ can immediately alert you to potentially fraudulent activity:
• A debit purchase for more than an amount you specify.
• Any card-not-present debit transaction (i.e., phone, Internet, mail).
• Any suspicious or high-risk transaction that occurs on your account.
SHAZAM BOLT$ is available for smartphones and tablets, as well as any home computer with a web connection.
We appreciate your business and are sure that you will love your new debit card. If you have any questions, please contact us at 715-284-9448, or email us at email@example.com.